Terms & Conditions of Use
Last updated: June 2026
1. Introduction
This website (https://www.nochance.com.au) is owned and operated by No Chance Ltd (ABN 68 695 897 931), a registered charity under the Australian Charities and Not-for-profits Commission Act 2012 (ACNC Act). No Chance Ltd is referred to as “we”, “our” and “us” throughout this document.
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.
We may update these Terms & Conditions from time to time by posting a revised version on this page. Your continued use of this website after any changes constitutes acceptance of the updated terms.
2. Using Our Website
You must be at least 18 years old, or accessing this website with the supervision of a parent or guardian, to use this site.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site.
You must not attempt to interfere with the proper working of this website. In particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other internet-connected device associated with this site.
Where you provide personal information (including for contact or registration purposes), you must ensure that information is accurate and complete.
3. Donations & Payments
No Chance Ltd accepts donations through this website. All donations are processed in Australian Dollars (AUD) via Stripe, through HubSpot Payments. By making a donation, you agree to be bound by Stripe’s Terms of Service.
No Chance Ltd does not store your payment card details. All payment data is collected and processed securely by Stripe. We encourage you to review Stripe’s Privacy Policy before making a donation.
Donations are generally non-refundable. However, we may consider refund requests in exceptional circumstances, including where a donation was made in error, a duplicate charge occurred, or an unauthorised transaction took place. To request a refund, please contact us via the contact form on our website within 30 days of the transaction.
No Chance Ltd is a registered charity but does not currently hold Deductible Gift Recipient (DGR) status. Donations made to No Chance Ltd are not tax-deductible under Australian tax law.
4. Your Consumer Rights (Australian Consumer Law)
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). For major failures with a service, you are entitled to choose a refund or to have the service re-supplied. For minor failures, we are entitled to fix the problem within a reasonable time.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any right or remedy, or any guarantee, warranty or other term or condition that cannot be excluded by law.
To the extent permitted by law, our liability for any failure to comply with a consumer guarantee is limited to the re-supply of the relevant service, or the payment of the cost of having the service re-supplied.
5. Applicability of Online Materials
Unless otherwise specified, the materials published on this website are presented solely for your private, personal and non-commercial use.
We have used reasonable endeavours to ensure that this website complies with Australian law. However, we make no representations that the materials on our website are appropriate or available for use in locations outside of Australia. If you access this website from outside Australia, you are responsible for ensuring compliance with any applicable local laws.
We accept no liability, to the extent permitted by applicable law, for any costs, losses or damages resulting from access to this website by persons in jurisdictions where such access is not permitted.
6. Copyright & Intellectual Property
The contents of this website are protected by copyright and other intellectual property laws. We, or third-party licensors, own these rights. All product names, company names and logos mentioned on this website are the trademarks, service marks or trading names of their respective owners.
You may download material from this website for your own personal, non-commercial use only. You must not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from this website — including but not limited to text, graphics, video, messages, code and/or software — without our prior written consent, except where expressly permitted.
7. Linked Sites
This website may contain links to external websites. We make no representations about any external website you may access through our site. Any link to an external site does not imply our endorsement of, or responsibility for, the content of that site.
When you access any external website, you do so at your own risk. We are not liable for any loss or damage caused by your use of, or reliance on, any content, goods or services available through any external website. Any concerns regarding an external link should be directed to that website’s administrator.
8. Privacy
We are committed to protecting the privacy of our users. Our Privacy Policy sets out how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using this website, you consent to the collection and use of your personal information as described in our Privacy Policy.
9. Website Availability
We will use reasonable endeavours to make this website available, but we cannot guarantee that it will operate continuously, without interruption or error. We accept no liability for any unavailability of this website.
We reserve the right to alter, suspend or discontinue any aspect of this website or the services available through it, including your access to it, at any time without notice. Unless explicitly stated, any new features or content will be subject to these Terms & Conditions.
10. Limitation of Liability
To the maximum extent permitted by law, we exclude all liability for any loss or damage (including indirect, special or consequential loss or damage) arising out of or in connection with your use of, or inability to use, this website or any content on it.
We do not warrant that this website or any content on it is free from errors or omissions, or that it will be suitable for your particular purposes. You use this website at your own risk.
This limitation of liability does not affect any rights you may have under the Australian Consumer Law that cannot be excluded.
11. Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales and the federal courts of Australia in respect of any dispute arising out of or in connection with these Terms & Conditions.
12. Dispute Resolution
If you have a complaint or dispute relating to this website or our services, please contact us first at the details below. We will use reasonable endeavours to resolve the matter promptly and fairly.
If a dispute cannot be resolved through direct negotiation, either party may refer the matter to mediation before commencing formal legal proceedings. This clause does not prevent either party from seeking urgent injunctive or other equitable relief from a court.
13. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable for any reason, that provision will be deemed severed. The remaining provisions will continue in full force and effect.
14. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
No Chance Ltd
ABN: 68 695 897 931
Website: https://www.nochance.com.au
Contact: https://www.nochance.com.au/contact